BARANGAY EMPOWERMENT THROUGH E-BT SYSTEM

Abstract

The integration of a computerized system empowers barangays towards good governance, fostering a more resilient and productive community. This study aimed to enhance the barangay computerized system in one barangay in the Zamboanga Peninsula to improve the efficiency of barangay transactions. Its main objective is to redesign and develop a barangay computerized system to cater to additional barangay records. This study used the developmental research method and rapid application development approach in system development. The evaluators used a rubric to assess the ISO/IEC 25010:2011 software quality characteristics of the system. The study revealed that the new electronic barangay transaction system has greater functionality than the existing barangay computerized system used in one of the barangays in the Zamboanga Peninsula. The system has additional features, such as processing and generating barangay inhabitants, barangay officials, barangay resolutions, and socio-demographic reports, with a high level of system usability. Both evaluators' groups confirmed the system's reliability and efficiency, indicating its high acceptability for adoption at the barangay level. Aligned with Sustainable Development Goals (SDG) 9: Industry, Innovation, and Infrastructure; and SDG 16: Peace, Justice, and Strong Institutions, the researchers recommended adopting the e-BT system to strengthen service delivery and enhance citizen trust. The researchers also recommended continuous evaluation and the exploration of mobile-based features to ensure the e-BT system's long-term relevance and impact, while facilitating greater citizen engagement.